• "However you got here,
    you're in the right place."

    — Kevin Bradford - Owner, Aspen Digital Inc.
  • "Sixty percent to eighty percent of all U.S. jobs
    are created by small businesses"

    — Brad Sugars - Founder, ActionCOACH
  • "Historically, there has never been a jobs recovery
    without small-business growth."

    — Jeff Stibels - Chairman & CEO, Dun & Bradstreet Credibility Corp
  • "Small businesses are the cornerstone
    of our communities."

  • "Small business is choice, power, vitality, friendship
    and real, tangible and immediate reinvestment."

    — Michael Seidel - Owner, The Troubadour Baker
 

If you own a small business, we salute you.  You are the backbone of our economy.  We're a small business, too, so we understand the challenges that small businesses face in today's global marketplace.  Our goal is to help businesses gain a competitive edge by providing ready access to our technological and creative talent—assets that many businesses don't have on hand.  From design to deployment, we're there to get it done.

We offer a wide range of services, including graphic design, logo/identity design, marketing consultation, computer maintenance, malware/virus removal, website design and maintenance, customized Filemaker® database/software solutions and commercial printing facilitation.  If you have small business with limited resources, we should talk.

Kevin Bradford, owner of Aspen Digital, started in the business-marketing industry working in a small commercial printshop in 1996.  Since then, he has worked in the industry in positions of service, management, design and ownership, always seeking to help people bridge the technological and creative gaps that may impede their progress.

Kevin has a healthy curiosity, a drive to understand how things work, and a desire to provide as many solutions to his clients as possible.  This has led him branch out in many directions to acquire new skills, such as photography, programming and networking, each of which has increased his versatility and utility in the industry.  In recent years he has devoted more and more energy to the development of custom Filemaker® database solutions, recognizing that off-the-shelf software applications frequently fail to meet the unique needs of individual businesses.

But life isn't all work for Kevin.  When he isn't in the office working on his non-tan, he spends time with his wife, Heidi, and their nine children in Eastern Oregon. There, life offers few dull moments.  In the quiet hours of the night, however, when time is truly his own, Kevin likes to tinker and read and catch up on the world's goings-on.

Ultimately, Kevin loves helping people and helping businesses. If you've got creative or technology needs, don't hesistate to call or email.

Below are samples of our work. Let's add a project (or two) of yours to the list!

 
   
 
  • Services marked GLOBAL are charged at a rate of $80 per hour.
  • Billing increments and minimum charges vary per service.
  • For on-site services, travel costs may apply:
    Zone Description Rate
    I Within Baker City, Oregon & non-mountainous locations within 15 miles of Baker City, Oregon No Charge
    II Non-mountainous locations outside Zone I, but within Baker or Union Counties, Oregon $30
    III Locations not in Zones I or II $40 / hour, one way;
    $30 minimum

 

 
 
Consultation
For best rates, consider purchasing a service package.
Service Rate Notes
Consultation $60 / hour Billed in 15-min. increments
Pre-project consultations that result in a project are free of charge up to 30 minutes.  After that, the regular rate applies.
Pre-project consultations that do not result in a project are free of charge up to 15 minutes.  After that, the regular rate applies.
All live-project consultations are charged at the regular rate.
CALL (541) 403-2090 or EMAIL for more information on CONSULTATION
Computer Maintenance & Support
Aspen Digital only employs technical support personnel who live, work and pay taxes in the United States of America, who have no off-shore bank accounts, and who speak fluent American English.
For best rates, consider purchasing a service package.
Service (on-site) Rate Notes
Virus / Malware Removal
Say "No!" to viruses and malware
An infected computer is a dangerous computer. If your computer is infected with viruses or malware—or if you even suspect that it is—call us immediately at. We will find and remove the dirty little buggers!
GLOBAL Billed in 30-min. increments;
$50 minimum per instance
Computer Tune-up
A slow computer equals lost productivity
Sometimes a sluggish computer is not caused by a virus or malware, but by a cluttered operating system and/or hard drive.  Don't waste time and money waiting on a slow computer.  We can clean your system up and getting it moving quickly again.
Data Back-up Assistance
The importance of backing up your data
Whereas many viruses and malware primarily target operating system files or attempt to "sniff" financial or personal information, "Crypto"-style viruses pose an ever-increasing threat to your files themselves (ie, once infected, your files are lost).  If you do not have an active backup system in place to protect your personal files, correct this as soon as possible.  We cannot overemphasize the worth of backing up important files and systems! Call us right away if you need assistance.

Don't allow your business to be heard repeating the sad lament, "If only we had backed this up.
General Computer Support
Computer making you mad?
Having one of those "I hate computers!" moments? Give us a call. We can help you with just about any computer question or problem.
Remote Services   Notes
Remote Support (same services as on-site) GLOBAL Billed in 15-min. increments

Computer maintenance, repair and support services are available for Windows platforms only.

Hardware/software purchases, where applicable, not included in rates.

**Locations in Baker and Union Counties (Oregon) more than 15 miles from Baker City, OR, add $30.  Locations outside Baker and Union Counties, call for qoute.

Frequently Asked Questions
Which anti-virus/anti-malware program should I get?
Which anti-virus/anti-malware program should I get?
There are many anti-virus and anti-malware software titles available on the market, and consumers often don't know which to choose. Software review sites can sometimes be helpful, but often also offer results and recommendations that are tainted with bias.

Aspen Digital uses Vipre Internet Security on all its systems. We've used this title and its predecessors since version 1, and as yet we've found no cause to consider migrating to something else. We recommended it to all our small-business clients.

We do not recommend any anti-virus or anti-malware software that comes free of charge. Our experience in providing virus/malware removal services tends to support the saying, "You get what you pay for."
CALL (541) 403-2090 or EMAIL for more information on COMPUTER SUPPORT SERVICES
Email Tech Support
For best rates, consider purchasing a service package.
Service Rate Notes
On-site Email Support
Email not working? We'll fix it!
We can address a variety of email-related problems and tasks, from adding or removing email accounts, to addressing connection issues, to setting up email forwarding or spam filtering. Don't allow productivity and customer relations to suffer due to faulty email. Call us for assistance.
GLOBAL Billed in 30-min. increments;
$50 minimum per instance
Remote Email Support (via internet) Billed in 15-min. increments

Hardware/software purchases, where applicable, not included in rates.

Frequently Asked Questions
What is an email client?
What is an email client?
An email client is a program that one uses to send and retrieve email to and from an email server. Traditionally, email clients are installed on one's computer. Perhaps the most commonly used, traditional email client is Microsoft® Outlook. Smartphones also use email clients.
What is webmail?
What is webmail?
Webmail is a method of managing email in which one actually logs onto an email server to view, compose, and send, etc., email messages. Common webmail services include Yahoo, Hotmail and Google's Gmail. Some webmail services, such as Gmail, also function like an email client, allowing users to manage more than one email account through its online interface.
Does it matter which method I used to manage email?
Does it matter which method I use to manage email?
The method that will work best for you will depend on the various conditions under which you need, or intend, to manage your email. If you are unfamiliar with the options available to you and would like some assistance, please call us. We'd be happy to help you make the best choice for your situation.
CALL (541) 403-2090 or EMAIL for more information on EMAIL SUPPORT SERVICES
Logo Design
Service Rate
Logo Design
What's in a logo?
We can think of few reasons that a professionally designed logo wouldn't benefit most businesses in a meaningful way. And yet so many business owners either settle for a logo that reflects poorly on their business, or opt to forgo developing a visual identity at all.

If your company's visual identity could use a face lift, give us a call. We'll design a brand that you'll be proud of.
$350 (1st design)
$150 for each design thereafter
CALL (541) 403-2090 or EMAIL for more information on LOGO DESIGN
Graphic Design
For best rates, consider purchasing a service package.
Service Rate Notes
Graphic Design & Layout
Graphic Design & Layout
"Graphic Design and Layout" combines a variety of skills and processes in which your ideas are created, composited and organized in digital form for final production.

Graphic design itself is also a foundational part of web site and software interface development.

In the context of marketing, "good design" is not only effective aesthetically, but can also communicate effectively, and can inspire and motivate viewers to action. Effective, marketing-oriented graphic design and layout has long been at the core of Aspen Digital. See samples of our work above.
GLOBAL Billed in 20-min. increments
CALL (541) 403-2090 or EMAIL for more information on GRAPHIC DESIGN
Web Development Services
For best rates, consider purchasing a service package.
Web Maintenance & Technical Support Rate Notes
Per-hour Maintenance & Support GLOBAL Billed in 15-min. increments
New Wordpress Website Billed in 30-min. increments
New Custom Website*  
▪ Layouts (Interface & CSS) $1,500 ea. Includes core design graphics
▪ Pages $75 ea. Pages longer than 2x screen H cost more
▪ Script Add-ins (jquery, feeds, etc.) $350 ea. Prices vary with # of images
▪ Custom Forms $250 ea. Inline or Stand-alone
▪ On-site Video $100 ea. HTML 5, Cross-browser
▪ Blog See "New Wordpress Website" above
▪ Make Site Mobile & Tablet Friendly 25% - 40% of site cost Cost will vary, based on site complexity
▪ API integration (YouTube, etc.) $200 ea.  
▪ On-site Search $250  
▪ Setup Analytics $100  
▪ PayPal Integration $250  
▪ Search Engine Optimization  
▪ SEO Audit $350  
▪ Page Tags $20 / page  
▪ Keyword Integration $20 / page  
▪ Robots.txt Preparation $75  
Payment Options for New Custom Websites
Traditional - (payments: 50% deposit**, 50% upon deployment)
Financing - The total cost for financied site development is the original site development cost plus 50% per year of financing (payments: 20% deposit**, monthly payments covering remainder during financing term)
Financing Examples
Financing Examples
Example 1:
Original site cost: $4,000
Financing term: 1 year
Total site cost: $6,000
Deposit: $1,200
Monthly payments: $436.36 /mo. for 11 months

Example 2:
Original site cost: $5,000
Financing term: 2 years
Total site cost: $10,000
Deposit: $2,000
Monthly payments: $347.82 /mo. for 23 months
Additional Information about Website Financing
Additional Information about Financing
  • Financing does not affect project timetables
  • Prior to receipt of final payment, Aspen Digital owns all files created by Aspen Digital for the financed site
  • After site deployment, regular maintenance rates apply to site maintenance on financed sites and will be due with the next monthly payment
  • Blog setup costs are not financed; payment for blog setup costs is due upon deployment of the blog
  • Monthly and maintenance payments on financed websites that are not received within 10 days of due date will result in immediate suspension of site development (or suspension of a deployed site's availability) until the account is again current
  • Failure to maintain an active account status on financed websites for more than 30 consecutive days will result in immediate cancellation of the financing agreement and complete reversal of site deployment; all client-supplied files and data will be returned to client

Web maintenance and web development rates do not cover content generation.

Hardware/software purchases, where applicable, not included in rates.

*Custom website prices are for estimating purposes only.  Cotract pricing available only after initial consultation.

**Deposits are non-refundable once site interface has been designed and submitted for approval.

CALL (541) 403-2090 or EMAIL for more information on WEB SERVICES
Tutoring
Service Rate Notes
Private Tutoring (on-site or webinar)
Tutoring
Some people want to save money by doing their own work; others just think that all this graphics, web and computer stuff looks fun, and would like to try their hand at it. Whatever your reasons, if you are interested in learning how to do some of the things we do, we offer both private and group tutoring to accommodate such interests.
$60 / hour Billed in 1-hr. increments
Group Instruction (webinar only)
Tutoring
Some people want to save money by doing their own work; others just think that all this graphics, web and computer stuff looks fun, and would like to try their hand at it. Whatever your reasons, if you are interested in learning how to do some of the things we do, we offer both private and group tutoring to accommodate such interests.
$40 / person / 1-hr session 3-person minimum
Tutoring is available for the following skills/applications:
Adobe Dreamweaver (HTML) Business Database Solutions* HTML (Adobe Dreamweaver) Wordpress
Adobe Illustrator CSS Intro to Programming* Have a tutoring need that you don't see listed?
Let us know!
Adobe InDesign Filemaker® Pro Photography / Photo Editing
Adobe Photoshop Graphic Design Website Management
*Business Database Solutions and Intro to Programming done using Filemaker® Pro
CALL (541) 403-2090 or EMAIL for more information on TUTORING
Printing Services
Service Rate
Print Facilitation
What is print facilitation?
Print facilitation is taking care of the estimating, ordering, etc., of commerical printing. With over a decade of experience working in commercial printshops, we know all about putting ink on paper.  Aspen Digital doesn't own any printing equipment, but we can take all the headache—and footwork—out of get your projects printed. Our fee is well worth the time we'll save you.
5% of total print cost or $20, whichever is greater
CALL (541) 403-2090 or EMAIL for more information on PRINT SERVICES
Filemaker® Solutions
Service Rate Notes
Custom Filemaker® Development
What is custom Filemaker® development all about?
Whether on computer or paper, all businesses manage internal or proprietary data of some kind. If you're using one or more off-the-shelf software applications to manage customer or financial or internal-systems data, it's entirely likely that you consistently find yourself saying, "I wish this software could do <insert need>; that's what I really need."  If so, a custom Filemaker® solution may just be the solution for you.

Using Apple's Filemaker® software, we can create custom data applications that are tailored to your specific needs.  No more wishing that your data-management software "did this" or "had that."  Why continue wishing?  Call us today and we'll get started.
$125 / hour Billed in 30-min. increments
CALL (541) 403-2090 or EMAIL for more information on FILEMAKER DEVELOPMENT
Annual Service Packages
Purchasing an annual service package offers advantages over commissioning work at the per-service level:
  • Lower cost for services
  • Service package time may be used on any service we offer at our global rate
  • Minimum charges on global-rate services are reduced to that service's per-increment rate
  • "Live-project" consultations are charged at 50% the regular rate
Service Package Rate Contract Term Billing Term
Level I (up to 1 hour per month) $70 / month 1 year Monthly*
Leve II (up to 2 hours per month) $120 / month
Level III (up to 4 hours per month) $260 / month
Level IV (5 hours or more per month) $250 / month

Unused service hours in a given month expire at the end of that month.

Service hours beyond the monthly contract ceiling are charged at the same per-hour rate as that contract's hours.

Annual Service Packages may be cancelled at any time; current-month's payment will be refunded, less the cost of service-hours used that month.

*Annual Service Packages are invoiced monthly.  Payment for a given month is due before service hours in that month are accessible.

CALL (541) 403-2090 or EMAIL for more information on ANNUAL SERVICE PACKAGES
On-demand Service Packages
On-demand service packages are similar to annual service packages, but do not require an annual commitment.  They are ideal for businesses that need flexibility in service options.  Advantages include:
  • Lower cost for services
  • Service package time may be used on any service we offer at our global rate
  • Minimum charges on global-rate services are reduced to that service's per-increment rate
  • "Live-project" consultations are charged at 50% the regular rate
Service Hours Rate Billing Term
Level I (10 hours) $70 / hour Full payment is due
before service package hours
may be used
Level II (11-25 hours) $60 / hour
Level III (26-40 hours) $50 / hour
Level IV (41+ hours) $45 / hour

! - IMPORTANT: Unused service hours expire 180 days after purchase.

On-demand Service Packages may be cancelled at any time; service hours not used will be refunded after adjusting the contract, per hours used.

Example
On-demand Service Contract Cancellation Example
Original package level: Level IV
Package level rate: $45/hr.
Service hours purchased: 50
Amount paid: $2,250
Service hours used at time of cancellation: 15
Adjusted package level: Level II
Adjusted package level rate: $60/hr.
Refund amount: $1,350 ($2,250 - (15 hours x $60/hr))
CALL (541) 403-2090 or EMAIL for more information on ON-DEMAND SERVICE PACKAGES
 
     
   
 
"We hired Kevin at Aspen Digital for a complete re-branding of our company. He provided professional, original ideas and worked with us to shape and mold them into exactly what worked for our company. His service and the quality of his work are the marks of a true professional."
  — Roberta Fast, Chaves Consulting Inc.  
 
 
"Not long ago our main office computer crashed and I had to replace it. I called Kevin and he came in and got our new computer up and running quickly. He was even able to retrieve all the files I needed from the crashed computer and move them to the new one.  Aspen Digital is amazing!"
  — Carrie Crook, Rushton Podiatry, PC  
 
 
"We engaged Aspen Digital for designing and printing our business collateral and we were very pleased with the results.  Kevin's design provided a uniform look throughout our various communication media. We recommend Aspen Digital without reservation."
  — Venkat Subramanian, Arikkan, Inc.  
 
 
"Kevin always goes the extra mile to deeply understand what it is we are trying to do or convey with a project. He then unleashes his talents...and delivers!  Working with Aspen Digital is like having a creative, technological 'genie in a bottle.'"
  — Brian Cole, Building Communities, Inc.  
 
 
"What I like most about Kevin's technical support is that he is so dedicated to helping us understand what is going on when we have problems. If we could have Kevin as an on-staff tech guy, we'd make it happen without hesitation. "
  — Imelda Gonzalez, Park Manager, Boardman Park & Recreation District  
 
 
"While working with Aspen Digital on the chamber website, Kevin was always available when I needed to make an update or had a question. He is professional, has a warm personality, and always worked hard to make sure he met our needs/wants. "
  — Brandie Lincoln, Hells Canyon Adventures
(formerly with Hells Canyon Chamber of Commerce)
 
 

Aspen Digital, Inc.   |   PO Box 33   |   Haines, Oregon 97833  |  Email   |  (541-403-2090)

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